There Is No Greater Wealth In This World Than Peace Of Mind

100 Days Peace Of Mind Promise

100-Day Peace Of Mind Promise

We understand how complex it is to buy a new mattress for you and your love ones. It has to be right for you in terms of comfort, support, your sleeping patterns and body contours.  Sometimes, to decide which mattress to buy with just minutes of trying out, might prove to be a wrong decision.  At Hennsley®, we understand the stress behind the process of buying a mattress, and we strive to eliminate this stress by offering a 100-day Peace Of Mind Promise to our customers.  If within this 100-day period you feel that the mattress doesn’t suit your sleeping requirements, you are free to choose another Hennsley® model for an exchange.  (Terms & Conditions Apply)

Terms & Conditions

• Can only exchange after 30 days

• Need to fill in a form to process the exchange

• Need to top up difference for higher model

• No refund for lower model

• No refund even if customers do not like any of the Hennsley models

• Top up amount is subject to the prevailing retail/promotional price at the time of the claim

• Must bought from Hennsley authorized dealers

• Only for orders starting from July 2019

• Mattress must be free from stains or soiling

• Mattress need to be assessed before exchanging

• Exchange can only be done once

• After 100 days no exchange can be done

• 100 days will start from the date of delivery, regardless if the mattress is used from the date of delivery

• This promise is only for exchange of Hennsley models and not for refund

• Warranty will continue from the delivery date of the first mattress, regardless if the warranty is registered or not.

• 100 Days does not apply to odd size mattress

• Exchange will be done within 30 days, subject to stock availability

• Hennsley reserves the rights to offer other replacement models, if the model chosen by customers is discontinued

• This programme cannot be used for ‘change of size’

• Transport & Labour Costs apply

• This programme supercede clause no. X, stated on the warranty card.

• This programme is not applicable to sales orders before July 2019

• We do not compensate any investment in linens, if the customers decide to change to a thinner or thicker mattresses

• No change of bedframe due to the thickness difference of the replacement mattress thickness

• Customers will need to register the interest in this programme (and to become Hennsley members) to validate their interest

• For Courts’ customers, the top up price is based on system promo price before store discount and the prevailing promo price of the model for exchange