There Is No Greater Wealth In This World Than Peace Of Mind

Terms & Conditions

• Can only exchange after 30 days

• Need to fill in a form to process the exchange

• Need to top up difference for higher model

• No refund for lower model

• No refund even if customers do not like any of the Hennsley models

• Top up amount is subject to the prevailing retail/promotional price at the time of the claim

• Must bought from Hennsley authorized dealers

• Only for orders starting from July 2019

• Mattress must be free from stains or soiling

• Mattress need to be assessed before exchanging

• Exchange can only be done once

• After 100 days no exchange can be done

• 100 days will start from the date of delivery, regardless if the mattress is used from the date of delivery

• This promise is only for exchange of Hennsley models and not for refund

• Warranty will continue from the delivery date of the first mattress, regardless if the warranty is registered or not.

• 100 Days does not apply to odd size mattress

• Exchange will be done within 30 days, subject to stock availability

• Hennsley reserves the rights to offer other replacement models, if the model chosen by customers is discontinued

• This programme cannot be used for ‘change of size’

• Transport & Labour Costs apply

• This programme supercede clause no. X, stated on the warranty card.

• This programme is not applicable to sales orders before July 2019

• We do not compensate any investment in linens, if the customers decide to change to a thinner or thicker mattresses

• No change of bedframe due to the thickness difference of the replacement mattress thickness

• Customers will need to register the interest in this programme (and to become Hennsley members) to validate their interest

• For Courts’ customers, the top up price is based on system promo price before store discount and the prevailing promo price of the model for exchange